Privacy Policy
1. Introduction
Welcome to Echo Points, a service provided by FunnelStart LLC. We are committed to safeguarding the privacy of our business users and ensuring the security of their information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our services at echo-points.com. By accessing and using our services, you agree to this policy.
2. Information We Collect
At Echo Points, we collect information to facilitate business operations and loyalty management. We categorize this data into two types:
Subscriber Information: When you register as a business admin, we collect your contact details, including your name, business name, address, and email address.
End User Data: In the course of using our Service, you may choose to collect personal information from your own customers (“End Users”), such as email addresses, for the purpose of tracking loyalty points or soliciting reviews. Echo Points acts as a data processor for this information. We store and process End User Data solely on your behalf and in accordance with your instructions. We do not use End User Data for our own marketing purposes, nor do we sell or share this data with third parties, except as required to provide the Service or by law.
Usage and Analytics: We collect non-personal information about how our Service is accessed and used, including interaction history, browser type, and traffic data, to improve platform performance.
3. How We Use Collected Information
We use the information we collect for the following purposes:
- Service Operation: To provide, maintain, and enhance our services, ensuring businesses can effectively manage their subscriptions and rewards.
- User Experience Improvement: To personalize and improve your experience on our platform, tailoring content and offerings to your needs.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues that may arise.
- Analytics and Research: To analyze usage patterns and gather insights that help us improve our website and services.
4. Cookies and Analytics
We use cookies and similar tracking technologies to monitor and analyze user activity on our website. These tools help us improve your experience by understanding how you interact with our site. By continuing to use our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.
5. Data Retention and Security
We store all data collected from users indefinitely in our database. We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Third-Party Providers
We use third-party services, such as hosting providers and analytics tools, to operate our website and analyze data. These providers may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to periodically review this policy for any updates.
8. Your Acceptance of These Terms
By using echo-points.com, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at echo-points.com/contact/.